Skip to content

Don’t miss out! Order before 11am for same day Delivery

We are rated 4.8 out of 5 from 110 reviews on
Sign in

Privacy Policy

Showers of Flowers Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from showersofflowers.co.uk.

PERSONAL INFORMATION WE COLLECT

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

   – “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit https://www.allaboutcookies.org.

   – “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

   – “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.  We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. We use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by following these links:

[[

   FACEBOOK – https://www.facebook.com/settings/?tab=ads

   GOOGLE – https://www.google.com/settings/ads/anonymous

   BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

]]

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  https://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at rowenamckeown@hotmail.co.uk or by mail using the following address:

 138 Main Street, Bailleston, GLG, G69 6AE, United Kingdom

We are rated 4.8 out of 5 from 110 reviews on

E C

in the last week

I received these flowers from my friends. The first photo ( with lamp on) is when the flowers arrived and the second is 8 days later. They are beautiful and have stayed so fresh. Fabulous service!

Stephen Knox

a month ago

Beautiful flowers and amazing service. Pictures do not do these flowers justice. I was pleasantly surprised at how big the bouquet was when I received it. The design was also done as a surprise and it was absolutely beautiful. The receiver loved them and got many compliments. Thank you!!

Eilidh Jane Marks

4 months ago

Wow! What incredible service from Showers of Flowers! I placed an order for same-day delivery through a third party which was fulfilled by SoF. Only 1.5 hours after placing the same-day order, the recipient of the flowers phoned me (and sent a picture!) to say it is the most enormous, beautiful bunch of flowers they have ever seen. They also said the person who delivered the flowers was absolutely lovely and gave great advice about how to care for the flowers. It meant so much to the recipient, who is going through a bit of a tough time - they haven't stopped talking about the quality of the flowers since they arrived. Thank you to the team for such incredible service - next time we'll cut out the middle-man and come direct to Showers of Flowers!

Lorraine Wells

2 months ago

Excellent service. Ordered the flowers and I loved that I could choose the delivery date from the user friendly website. The ‘’Glasgow Kiss’ flowers were delightful and my relatives adored them. Thank you so much.

Rizo Mac

8 months ago

My daughter ordered flowers here with specific colour's and a photo, she was told not a problem, we were adding in our own soft toy so just needed the flowers and wrapping to be the same, paid £60 upfront and what we got was a joke, these were to surprise her sister for her 21st, my daughter being a teenager and not having the balls to say anything walked out of the shop with them, if I'd have collected them I'd have demanded a refund. As shown on the picture we ordered the top one and the bottom is what we got!

Leave us a review