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We are rated 4.9 out of 5 from 151 reviews on
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Privacy Policy

Showers of Flowers Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from showersofflowers.co.uk.

PERSONAL INFORMATION WE COLLECT

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

   – “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit https://www.allaboutcookies.org.

   – “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

   – “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.  We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. We use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by following these links:

[[

   FACEBOOK – https://www.facebook.com/settings/?tab=ads

   GOOGLE – https://www.google.com/settings/ads/anonymous

   BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

]]

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  https://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at rowenamckeown@hotmail.co.uk or by mail using the following address:

 138 Main Street, Bailleston, GLG, G69 6AE, United Kingdom

We are rated 4.9 out of 5 from 151 reviews on

Laetitia Pannetier

3 months ago

We chose Showers of Flowers, and oh gosh, were they amazing! 🥹 My now husband has been going to this flower shop for years, surprising me with their bouquets numerous times, and never have we been disappointed. Rowena is amazing and made my Scottish wedding dream come true. We chose the Scottish flowers package, with a combination of real flowers and artificial flowers, and gosh you would not know!! They made the church and venue room so beautiful, and matched perfectly to the theme we were going for! Our bouquets were heartwarmingly beautiful, they were delivered by them the morning of the wedding at our house. Not to mention, they made my vision come true with my request of putting actual real broccoli in my bouquet!! (I have an obsession with broccoli 🥦 lol), Rowena is so kind, fun and open minded, she will do her best to make sure that we get what we want ❤️❤️🥰🥰 I am so happy we had Showers of Flowers for our wedding, this is for sure not the last time we will go to them for our flowers!

Kaye McFall

a month ago

I went into meet with Rowena to arrange flowers for my mums funeral. From the moment we met she showed empathy and understanding and listened to the details that we were looking for as a family. She kept in touch with me and showed us a wide range of options of flowers.We as a family cannot thank you enough for the most stunning spray you made for our Mum, your attention to detail around her basket, and the spray on top was stunning. Thank you ❤️

Mandy Cameron

a month ago

I used showers for flowers a few weeks back to send flowers to my niece to say thank you, I ordered them on line that morning and they were delivered in the afternoon. The flowers were absolutely beautiful and service was amazing. Thanks again, highly recommend.

Rachid Bensaria

3 months ago

I spoke over the phone with Rowena and was incredibly impressed with both the customer service and the quality of the products. She was extremely friendly and helpful, taking the time to help me select the perfect arrangement for my event. The flowers were stunning and lasted for weeks, a true testament to their freshness and quality. I will definitely be returning to Rowena for all of my floral needs in the future. Highly recommend!

Kirsty Buchan

7 months ago

No matter the occasion or person Showers of Flowers never fails to disappoint! The bouquets are always long lasting and so full and beautiful in presentation, definitely worth what you pay for and I never go anywhere else.

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